The Aston Villa Store is operated under licence by Kitbag Limited.
You can write to us at any time using the address below:

Aston Villa Store
c/o Kitbag Ltd
Greengate
Manchester
England
M24 1FD

Customer Services
Order Hotline
Returns and Refunds

Customer Services

Please feel free to call our Customer Service line, where you will be able to speak to a member of the Customer Services team about any query you may have.

+44 (0) 844 902 1111

Our team are currently available between:
Monday to Friday 8am - 8pm
Saturday and Sunday 10am - 4pm

Monday 24th December 2012 - 8am -1pm

Calls to this number are charged at two pence per minute from a BT landline, calls from mobiles and other networks may vary

Alternatively, you can send enquiries regarding your order or products via email to:
customer.services@astonvilladirect.com. We will endeavour to reply to your email within 48 working hours of receipt.

Order Hotline

If you prefer, you can place your order by phone. Please have your payment details ready.

+44 (0) 844 902 1111

Available between:
Monday to Friday 8am - 8pm
Saturday and Sunday 10am - 4pm

Monday 24th December 2012 - 8am -1pm

Calls to this number are charged at two pence per minute from a BT landline, calls from mobiles and other networks may vary

Click here to read about placing orders

Returns and Refunds

For returns and refunds please contact:

+44 (0) 844 902 1111

Aston Villa Store Returns
PO Box 210
Manchester
M24 1YN
United Kingdom

Calls to this number are charged at two pence per minute from a BT landline, calls from mobiles and other networks may vary

Click here to read about our returns and refunds