profile
Profile
Return to the Home Page Opening Times

Help
Introduction
 About Us
 Contact Us
 Terms & Conditions

How to use the site
 Moving around the site
 How to Shop
 Placing your Order
 Registering with Us
 About your Profile

Shopping with Us
 Payments
 VAT, Sales Tax, Customs
 Stock and Availability
 Currency Support

Delivery and Returns
 Delivery and Shipping
 Returning Items

Safe Shopping
 Your Security
 Your Privacy
 Security Concerns
 Removing your Details



Payments

We currently accept online payments with a number of credit/debit cards. The current credit cards we accept include:

  1. Visa
  2. MasterCard
  3. Switch and Solo
  4. American Express
  5. Maestro
  6. Delta Card

We currently accept payment in the following major currencies: British Sterling, US Dollars and Euro.

Aston Villa Direct reserve the right to withhold any order from despatch in order to process further security checks. This can delay an order for up to 36 hours

Many internet users are concerned about security on the web - below are answers to few questions we are commonly asked:

What is the Card Security Number? Also known as a CV2 number, this is a special 3 digit number that appears on the far right side of the signature strip on your card. This number is unique to each card, and gives you extra protection against fraud.

Do you check for fraudulent cards? - When we receive your Credit Card details, an on-line check of your Credit Card is conducted with their Acquiring bankers. This process ensures the number you entered actually corresponds to a real credit card number and is not a bogus card. The Datacash system also checks various "Hot Card lists" to ensure that no fraudulent use is being made of any Credit Card. This on-line verification of your details is carried out over a secure line to the bank. Credit Card data is, at no time, sent over the Internet uring the validation process. We also carry out random security checks on cards to ensure we help prevent fraud - please note that we do not intend any personal slight if your card is chosen for a random check.

Who are Datacash? - Aston Villa Direct has chosen DataCash as a partner for its secure server software. They are a leading payment system provider to online businesses. For further information about DataCash please visit their web site at http://www.datacash.com.

Is shopping with Aston Villa Direct safe? - Communication between you, us and DataCash, is encrypted using the SSL mechanism built into your browser. This ensures that even if someone were able to monitor the traffic between you and the DataCash server, they would not be able to read it. Encryption is used on all pages within the buying process, making shopping on Aston Villa Direct as safe as possible

How do we protect the Buyers Data? - The DataCash software sits behind a corporate firewall. Access to this machine is strictly controlled, preventing unauthorized access to your personal data. Once you have passed your Credit Card details to Aston Villa Direct, they are stored on the DataCash server in an encrypted format.

Is the transaction Real-Time? - All Credit Card transactions are completed in real-time. After you have confirmed your purchase, we make an immediate connection to NatWest Bank to verify the card and amount, so that authorization is given before we complete the order. However, no actual payment is taken until your goods are in the Picking Status of the delivery process. All shirts with customitation will be fully charge once you have confirmed your purchase

Do I have any Legal Protection? - You are protected by the normal laws of England, in particular The Sale and Supply of Goods Act 1994 (c. 35) and the Consumer Protection Act 1987 (c.43)

BE THE FIRST TO HEAR ABOUT SPECIAL OFFERS & GIVEAWAYS: SUBMIT
Terms and Conditions |  Contact Us |  Privacy Policy
We accept all major credit cards